FAQ's

1. What type of products do you sell?

We offer a curated range of health gadgets and kitchen accessories designed to simplify your daily life. All items are practical, trending, and tested for quality.

2. Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery across Pakistan for your convenience.

3. How long does delivery take?

Orders are usually delivered within 3 to 5 working days, depending on your location.

4. How can I track my order?

Once your order is shipped, we’ll send you a tracking number via SMS or email. You can also reach out to us via WhatsApp for updates.

5. Are your health gadgets safe to use?

Yes, all health gadgets are selected carefully to ensure they meet basic safety and functionality standards. Please read product instructions before use.

6. What is your return or exchange policy?

We offer returns or exchanges within 3 days of delivery for damaged, defective, or wrong products. Please share unboxing video proof for a smooth process.

7. Do you deliver in all cities of Pakistan?

Yes, we deliver to all major and minor cities across Pakistan via trusted courier partners.

8. Do your kitchen products work without electricity?

Many of our tools are manual (like choppers, slicers), while some gadgets are electric-powered. Product descriptions clearly mention this detail.

9. Can I cancel or change my order after placing it?

If your order hasn’t been shipped yet, you can request a change or cancellation by contacting us within 6 hours of placing it.

10. How can I contact your team for help?

You can reach us anytime via:
📧 Email: infodigiglam924@gmail.com
📱 WhatsApp: +92 314 8841483
We typically respond within 24 hours.